2018 Conference

May 15-16, 2018 - White Oaks Resort & Spa

CIFF 2018 is accredited by RIBO: 9.5hours Management


Tuesday, May 15 - Day One

CIFF Private Meeting Time 9:00-11:30am

Come early to take advantage of the meeting space to meet with fellow attendees away from the distractions of the office. Coffee and light refreshments will be available. Use the CIFF app to contact other delegates and pre-arrange your meetings.

Breaking news! An IFRS 17 Clinic will also be available
Consult with IFRS experts from Deloitte, KPMG, EY, PwC, Eckler and others at the IFRS 17 Clinic. Learn from the experts and from each other. Open to attendees as part of the private meeting time.

Networking Lunch 11:30am - 12:30pm
Welcome and Acknowledgements 12:45 - 12:55pm

Misha Glouberman
2018 CIFF Emcee

Review of Industry Results and Outlook 12:55 - 1:15pm
  From his vantage point at MSA, Joel will share his reflections on last year and the unfolding industry picture for 2018 and beyond.

Joel Baker
President & CEO,
MSA Research Inc.

The B3i (Blockchain Insurance Industry Initiative) Story 1:15 - 2:00pm
  B3i, or The Blockchain Insurance Industry Initiative, was launched in Monte Carlo on September 10, 2017 by a consortium of 15 of the world's leading insurers and reinsurers. It is dedicated to developing trading platforms across the entire insurance value chain using Blockchain based technologies. The B3i community is open and growing. Come and learn from one of the founders of B3i, Swiss Re's Paul Meeusen, as he explains the mechanism and philosophy behind this exciting undertaking.

The initial 15 members of B3i were Achmea, Aegon, Ageas, Allianz, Generali, Hannover Re, Liberty Mutual, Munich Re, RGA, SCOR, Sompo Japan Nipponkoa Insurance, Swiss Re, Tokio Marine Holdings, XL Catlin and Zurich Insurance Group.


Paul Meeusen
Head Distributed Ledger Technology,
Swiss Re and CEO of B3i

IFRS 17 - Where Is It Going? 2:00 - 3:00pm
Moderator: Panelists:
Akif Siddiqui
PricewaterhouseCoopers LLP
Jeffrey Muller
Capital Specialist,
Gary Timlick
SVP and CFO,
Wawanesa Mutual Insurance Company
Richard Xu
Actuarial Division,

Insurers have in the past few months been actively engaged in assessing the impact of IFRS 17 on their financial reporting, their business and underlying process and systems. And so has the regulator, assessing the impact on current financial reporting and, most importantly, on capital requirements. The industry has also come together to share and discuss views and interpretations. This session will discuss the IBC IFRS 17 Working Group and its activities, provide an overview of completed papers to date as well as discuss future topics to be addressed. We will also hear from the regulator with two representatives from OSFI who will provide an update on their project plan, from both an accounting and capital perspective.

Networking Break 3:00 - 3:30pm sponsored by Deloitte
Harnessing Innovation 3:30 - 4:45pm
Moderator: Panelists:
Hudson Lopez
Marc Lipman
COO, Canada
Chris Murumets
Francois Gaudreau

Join three outstanding expert speakers in this fascinating session to understand the rapidly evolving innovation landscape washing over the global insurance industry. They will address the lifecycle of startups, the challenges of scaling innovation, and integrating insurtechs into incumbent operations and corporate culture.

Wednesday May 16 - Day Two

Breakfast 7:30 - 8:45am sponsored by PwC
Talent and Change Management in a Complex World 9:00 - 10:15am
Moderator: Panelists:
Ratan Ralliaram
Margaret Resce Milkint
Managing Partner,
The Jacobson Group
Geoff Shields
SVP Insurance,
Strategic Resource Consultants
Margaret Parent
Director, Professionals’ Division,
Insurance Institute of Canada

When an industry has been in existence for as long as insurance has, the perception that can develop is one of conventionality, predictability and even monotony. For those working in the industry, we know this could not be further from the truth, particularly right now. Climate change, demographic shifts, economic corrections, regulatory & accounting developments, tectonic technology transformation and more are combining to impact virtually every aspect of the insurance industry. Finance, risk and actuarial professionals are increasingly finding themselves at the forefront of having to identify, measure, mitigate and leverage the impacts of these dramatic changes.

In this session we can’t possibly tell you how to address each of these trends and developments, but we will give you some insights into how organizations are attracting, retaining and developing the kind of talent who can. Learn how insurance organizations are positioning themselves to survive and thrive in this transformative environment.

Networking Break 10:15 - 10:45am sponsored by KPMG
IFRS 17 - Perception vs. Reality / Lessons to Date 10:45am - 12:00pm
Moderator: Panelists:
Owen Thomas
PricewaterhouseCoopers LLP
Jacqueline Friedland
RSA Canada
Jonathan Turner
SVP and CFO,
Swiss Re Canada
Bill Weiland

We are now almost a full year since IFRS 17 Insurance Contracts was finally released. Now that insurers have begun their IFRS 17 transition journey, how have priorities shifted or changed? We will hear about balancing the need to make new policy decisions to meet the implementation timeline with still-developing industry practice and interpretation, the division of work between finance, actuarial and IT, the involvement of the executive team and lessons learned to date.

Lunch and Keynote Presentation 12:00 - 1:30pm

Regulating for the Future: The Financial Services Regulatory Authority

Introduction by: Keynote Speaker:
George Cooke
Chair of OMERS Administration Corporation Board and
Member of Expert Advisory Panel to the Ministry of Finance
Bryan Davies
Ontario Financial Services Regulatory Authority (FSRA)

The Financial Services Regulatory Authority (FSRA) is a new, independent regulatory agency created to improve consumer and pension plan beneficiary protections in Ontario. When operational, FSRA will be an innovative, flexible, self-funded regulator capable of responding to the dynamic pace of change in marketplace, industry and consumer expectations. Bryan Davies, Chair of the Board of Directors, will discuss key trends and issues impacting the regulation of financial services in Canada and across the world, and provide an update on the status of FSRA’s transition plan to assume regulatory functions currently under the auspices of other agencies.

It's the PD stuPiD! Adapting to the New World of Auto Physical Damage Losses 1:30 - 2:45pm
Moderator: Panelists:  
Steve Lee
Flavio Battilana
CSN Collision Centres
Liam McFarlane
Gerry Martineau
Director, National Claims Response Centres,
The Co-Operators
Gordon Rasbach
Vice President, Legal & Fraud Management,
Aviva Canada

Auto PD losses are on the rise and are a very significant contributing factor to the alarming auto results across the country without differentiating between modes of distribution, regulatory environments or jurisdiction. Public insurers are just as exposed to this phenomena as are private ones. The main root cause of this is the increasingly complex use of technology in vehicles. Mirrors that used to cost $250 now cost upwards of $600 to replace. Mechanics are not computer scientists and they too are adjusting to this new reality.

Networking Break 2:45-3:15pm
Economic State of the Union 3:15 - 4:00pm
Nathan Janzen
Senior Economist,

Volatile markets, massive U.S. tax cuts, frayed trade agreements, slowly rising interest rates and a volatile Canadian dollar are the backdrop which re/insurers find themselves facing over the mid-term. Making sense of the economic cross-currents globally and here in Canada is no easy feat. Fortunately, RBC's Senior Economist, Nathan Janzen, will be here to help us navigate these rough waters. Q&A will be welcomed.

Financial Leaders Panel 4:00 - 5:00pm
Moderator: Panelists:
Graham Segger
Retired Partner,
Jacqueline Friedland
RSA Canada
Elaine Lajeunesse
TD Insurance
Jonathan Turner
SVP and CFO,
Swiss Re Canada

As has been the tradition at this forum, the final session will involve a panel of financial leaders from the insurance industry discussing issues they have identified as a particular interest to the audience. The topics will be selected shortly before the forum to ensure that they reflect the current and relevant matters. The popular armchair format will be used and time will be set aside for questions.

Closing Remarks 5:00pm
End of CIFF 2018

CIFF 2018 is accredited by RIBO: 9.5hours Management