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MSA Research Inc. is a Canadian-owned, independent analytical research firm that is focused on the Canadian insurance industry. MSA’s mission is to provide Canada’s insurance professionals with comprehensive financial information, unparalleled analytical tools and rigorous research on a consistent basis.  Click Here...


MSA Researcher Support


This page provides support resources for the following products:

1. MSA Researcher™ P&C CD-ROM Windows-Based Version
2. MSA Researcher™ Life/Health/Fraternal
CD-ROM Windows-Based Version

For support for MSA's Web-based version of MSA Researcher please log into your account at www.msaresearcher.com or contact us.  


Resources & Downloads

  Download a copy of the MSA Researcher™ P&C Software User's Manual
  Download a copy of the MSA Researcher™ Life /Health /Fraternal Software User's Manual.
  Download the MSA Index Match Lookup Spreadsheet.
  • Index and Match functions bring raw data into a nicely formatted sheet.
  • Generate recurring reports without having to reformat raw query data every time.
  • Create formulas and charts that are easily updateable.

To get support by email click here.

Frequently Asked Questions
 
   
How do I view a company’s Statement pages?
a. Click on the Statements Button in the main window
b. Navigate to the company or composite
c. Click Pages
d. Select a period and page
 
   
How do I Run a Query?
a. Click on the Query Button in the main window
b. Choose a query type from the option list
c. Choose a Field Group
d. Choose a Company Group
e. Choose a Period
f. Click on the Run Query button
   
Can I create my own Company Groups?
Yes, you can create your own company groups by using a filtered query to create a Company Group
a. Click on field headings to sort
b. Right-Click on field headings for information on the field
c. Right-Click on the grid to access the option menu
You can also create your own company groups manually
a. Click on the Companies button in the main window; click Maintain Company Groups
b. 2. Double click an existing group to edit it, or click New to create a new group
c. 3. Move companies back and forth using the arrows, or by double-clicking on company names [Tip: Hold ‘Control’ down to select several companies at a time]
 
   
How do I create Field Groups?
a. Click on the Fields button in the main window; click Maintain Field Group
b. Double click an existing group to edit it, or click New to create a new group
c. Choose the Exhibit from the drop down in the left pane
d. Move fields back and forth using the arrows, or by double-clicking on the field names [Tip: Hold ‘Control’ down to select several fields at a time]
   
Is it possible to aggregate companies together to create custom composite “companies”?
Yes, aggregate companies together to create custom composites and these can then be treated as Companies in the database.
a. Click on the Companies button in the main window; click Create Composite Company
b. Use the dialog to create composites based on your company groups
   
How do I create Custom Calculations?
a. Click on the Fields button in the main window
b. Click Maintain Calculated Fields to edit or create custom formulas
   
For any additional assistance, contact MSA Research at (416) 368-0777, or email your questions to tech@msaresearch.com.  



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