2010 Conference

CIFF 2010 Photo Gallery

Browse the CIFF 2010 agenda here or click here to download the 2010 registration package (PDF)

WEDNESDAY, May 19, 2010 - Allstream Centre, Exhibition Place, Toronto
8:00-8:50am Registration and Continental Breakfast

Welcome and Introduction 9:00-9:10am

Graham Segger, CIFF 2010 Master of Ceremonies

Review of Industry Results and Outlook 9:10-9:30am

Joel Baker, President and CEO, MSA Research Inc.

2009 was a challenging year for many insurers, particularly those exposed to personal lines. Commercial writers, although bedeviled by soft market conditions, experienced better results. From his vantage point at MSA, Joel will share his view of what occurred in 2009 and present MSA’s outlook for the various industry sectors for the balance of 2010 and into 2011.

Emerging Paradigms for Capital Management 9:30-10:30am

Moderator: Neil Harrison, Partner, Deloitte


Donald Chu, Director Financial Institutions, S&P
Shawn Doherty, CFO, ACE INA Canada
Penny Lee, Senior Director, OSFI

With the current economic challenges continuing to reshape the global financial services industry, there have been calls for improved regulation, increased oversight and restructuring of regulatory authorities around the world. Such changes are likely to have a significant impact on regulatory capital guidelines for the insurance industry. The implementation of Solvency II in Europe and the call for international harmonization of capital requirements will likely have significant implications for Canadian insurers. This panel will provide expert perspectives from an insurer, a rating agency and OSFI perspective on this evolving area and how Canadian insurance companies should prepare to respond to the changing environment.

Networking Break 10:30-10:45


In Depth: Key Tax Issues

Moderator: Dean Summerville, Partner, PwC (retired)


Margaret McCreery, Insurance Industry Specialist, Canada Revenue Agency (CRA)
Mark Novak, Head of Tax, Aviva Canada
Danny Cisterna, Partner, Deloitte

Income tax amendments, HST, premium taxes, CRA audits and the like have become almost daily occurrences for insurers. The CIFF has brought together a panel of experts in the insurance field from Canada Revenue Agency, the industry and the advisory profession to address these topics, and more. Their practical experience extends over many years and covers the income, sales and other taxes relevant to the insurance industry. This multi-faceted panel will discuss the issues and opportunities facing insurers today, sharing viewpoints from both within and outside the industry. Their discussion will also provide time for audience questions.

In Depth: Financial and Operational Risk Management

Moderator: Neil Parkinson, Partner and Canadian Insurance Practice Leader, KPMG


Claude Désilets, Chief Risk Officer, Intact Financial Corporation
William Onuwa, SVP & Head Insurance Risk Management, RBC Insurance Holdings.
Jordan Solway, General Counsel and VP Claims, Munich Re Canada

This panel will focus on financial risk, operational risk, reinsurance, and regulatory issues facing insurers in the current environment. You will hear expert perspectives from three distinct organizations known for their world class risk management programs.


Lunch 12:00 - 1:30pm

Keynote Luncheon Speaker: Joseph Hallinan, former WSJ writer and Pulitzer prize winning journalist.

Why do otherwise intelligent people make obvious mistakes? Why are we so easily distracted? And could we do a little better? Joe Hallinan sets out to explore the captivating science of human error–how we think, see, remember and forget. In a highly customized talk, full of anecdotes, relevant studies and tips you can use immediately, Hallinan shows us that some of the same qualities that make us efficient also make us error prone. How to prevent these errors–how to anticipate and then “outsmart” them–are at the heart of this engaging, entertaining and interactive keynote.


In Depth: Actuarial Predictive Modeling

Moderator: Jim Christie, Partner, E&Y


Barb Addie, Principal, Baron Insurance Services Inc.
David Cummings, VP Research, ISO Innovative Analytics

The advent of statistical predictive modeling techniques has altered the way actuaries look at ratemaking and has reshaped the competitive landscape for personal line and small commercial p&c insurance. This panel will take a look at the forces that enabled these changes, the impact they have had on the marketplace, and the implications for future innovations. Panelists will provide perspectives from both the Canadian and the US markets.

In Depth: IFRS Developments

Moderator: Alodie Brew, Partner, PwC


Jacque Friedland, Canadian Actuarial Practice Leader, KPMG
Phil Arthur, Partner, E&Y (retired)
Jane Williamson, VP, Fairfax Financial Holdings

This expert panel will focus on important developments at the IASB's Insurance Working Group with respect to IFRS accounting for insurance contracts as well as prospective implementation considerations for insurers.


Networking Break 3:10-3:30pm

CFO Panel – Challenges for 2010/2011 and Beyond 3:30-4:30pm

Moderator: Graham Segger, FCA


Mark Tullis, CFO, Intact Financial Corporation
Nick Creatura, CFO, RSA Canada Group
Craig Pinnock, CFO, Northbridge Financial Corporation

This conversational format panel of CFO’s from some of Canada’s leading insurers will be an informative discussion of top of mind issues such as the quest for sustainable profitability, M&A potential, rate adequacy, regulation and a variety of other topics. There will be time for Q&A at the end.

Closing Remarks: Graham Segger and Joel Baker 4:30pm

RIBO Accreditation:
Financial and Operational Risk Management - 1 hour Management
Actuarial Predictive Modeling - 1 hour Technical
IFRS - 1 hour Management
CFO Panel - 1 hour Management