Flavio Battilana
COO, CSN Collision Centres

Flavio Battilana, COO of CSN Collision Centres, was introduced to the collision repair industry in 1993 which came with his acquisition of the Ontario Truck Division repair facility. The repair facility specialized in collision repair for heavy equipment, and refurbishing of such vehicles such as fire trucks and transit vehicles. Flavio sold the business in 1999 and immediately delved into the corporate world of collision repair in North America.

With more than 15 years of experience as Director of Insurance and Director of Operations for a national collision franchiser, in early 2008, Flavio joined CSN Collision Centres as Chief Operating Officer. With Flavio's leadership of CSN's corporate team, today CSN is the largest collision repair network in Canada, representing over 330 repair locations in both English and French speaking Canada. Flavio leads the strategic planning process of the network, including the marketing, insurance relations and operational divisions.

From 2013 until 2017, Flavio participated as a Board of Directors member to the AIA, as well as the chair of the Committee for Collision Council for AIA Canada, which today he participates as a member representing CSN. Flavio also acts as the central hub for collision repair industry support while working closely with the Canadian Collision Industry Forum (CCIF) to ensure consistent information is directed across the industry as a whole.

When not in the Canadian Great Outdoors, Flavio spends his free time with family, his wife Diana, and his twin girls, Sophia-li and Alyssa-Ling.

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